98phpark Privacy Policy

This Privacy Policy ("Policy") is issued by 98phpark ("we," "us," "our," or "the Platform") and applies to all personal data collected from individuals ("you," "Player," or "User") who access or use the 98phpark website, mobile interface, and all associated gaming services available at 98phpark.vip.

98phpark is committed to protecting the privacy and security of your personal information. This Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

By registering an account with 98phpark, accessing the platform, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein.

This Policy should be read alongside the Terms & Conditions and the Responsible Gaming Policy, both of which form part of your overall agreement with 98phpark.

98phpark collects personal data that is necessary to provide you with a safe, compliant, and high-quality gaming experience. The categories of personal data we collect include:

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable law or regulatory compliance obligations.

98phpark uses the personal data we collect for the following purposes:

3.1 Account Management. To create, verify, and maintain your 98phpark account, including processing your registration, verifying your identity (KYC), and managing your account settings and preferences.

3.2 Service Delivery. To provide you with access to all games and services available on the 98phpark platform, including slots, live casino, bingo, virtual sports, and sports betting, and to process your deposits and withdrawals in Philippine Peso (₱) via GCash, PayMaya, BPI, BDO, and Metrobank.

3.3 Regulatory Compliance. To comply with our obligations under Philippine gaming regulations, anti-money laundering (AML) laws, and the Data Privacy Act of 2012, including verifying your age (21+), monitoring transactions for suspicious activity, and maintaining records as required by law.

3.4 Security & Fraud Prevention. To detect, investigate, and prevent fraudulent activity, unauthorized account access, bonus abuse, and other prohibited conduct on the 98phpark platform.

3.5 Customer Support. To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 support team.

3.6 Platform Improvement. To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the 98phpark platform.

3.7 Marketing Communications. Where you have provided your consent, to send you promotional offers, bonus notifications, and updates about new games and features on 98phpark. You may withdraw this consent at any time through your account settings or by contacting our support team.

98phpark processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

4.1 Contractual Necessity. Processing is necessary to perform our contract with you — specifically, to operate your 98phpark account, process transactions, and deliver the gaming services you have requested.

4.2 Legal Obligation. Processing is required to comply with applicable Philippine laws and regulations, including AML obligations, age verification requirements, and gaming regulatory compliance.

4.3 Legitimate Interests. Processing is necessary for the legitimate interests of 98phpark, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.

4.4 Consent. Where we rely on your consent as the legal basis for processing — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

98phpark does not sell or rent your personal data to third parties. We may share your personal data only in the following limited circumstances:

5.1 Payment Processors. We share necessary financial data with payment service providers (including GCash, PayMaya, BPI, BDO, and Metrobank) solely to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable data protection obligations.

5.2 Identity Verification Providers. We may share identity data with third-party KYC and identity verification service providers to fulfill our regulatory obligations regarding age verification and anti-money laundering compliance.

5.3 Regulatory Authorities. We may disclose personal data to Philippine government agencies, regulatory bodies, or law enforcement authorities where required by law, court order, or regulatory directive — including the National Privacy Commission, PAGCOR, and the Anti-Money Laundering Council (AMLC).

5.4 Service Providers. We may share data with trusted third-party service providers who assist us in operating the platform (such as cloud hosting, analytics, and customer support tools), subject to strict data processing agreements that prohibit them from using your data for any purpose other than providing services to 98phpark.

5.5 Business Transfers. In the event of a merger, acquisition, or sale of all or part of 98phpark's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

6.1 98phpark uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session, remember your preferences, and analyze how the platform is used.

6.2 The types of cookies we use include: Essential Cookies (required for the platform to function, including session management and security); Analytics Cookies (used to understand how players interact with the platform, helping us improve performance and usability); and Preference Cookies (used to remember your settings and personalize your experience).

6.3 You may control or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the 98phpark platform, including your ability to log in and access your account.

6.4 98phpark does not use third-party advertising cookies or behavioral tracking technologies for the purpose of serving targeted advertisements on external websites.

7.1 98phpark retains your personal data for as long as your account remains active and for such additional period as is necessary to comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements.

7.2 Account and transaction records are retained for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations and gaming regulatory requirements.

7.3 Where personal data is no longer required for the purposes for which it was collected, and where no legal obligation requires its continued retention, 98phpark will securely delete or anonymize the data in accordance with our internal data retention schedule.

8.1 98phpark implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL/TLS encryption for data in transit, encrypted storage for sensitive data at rest, access controls and authentication requirements for internal systems, and regular security assessments.

8.2 While 98phpark takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect any unauthorized access to your account.

8.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 98phpark will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 98phpark:

To exercise any of these rights, please contact our Data Protection Officer via the support channels listed in Section 13 of this Policy. We will respond to all verified requests within thirty (30) days.

10.1 The 98phpark platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

10.2 If 98phpark becomes aware that personal data has been collected from an individual under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the platform, please contact our support team immediately.

The 98phpark platform may contain references to third-party payment providers and services. This Privacy Policy applies solely to data collected and processed by 98phpark. We are not responsible for the privacy practices of third-party service providers, and we encourage you to review their respective privacy policies before providing any personal data to them.

12.1 98phpark reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Where changes are material, we will notify registered players via email or an on-platform notification prior to the changes taking effect.

12.2 The effective date at the top of this Policy indicates when it was last updated. Your continued use of the 98phpark platform following any update constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 98phpark handles your personal data, please contact our Data Protection Officer through the following channels:

Email: [email protected]

Live Chat: Available 24/7 directly on the 98phpark platform, staffed by Filipino support agents serving players across Manila, Cebu, Davao, Quezon City, Makati, and all regions of the Philippines.

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.